Shared VPS Business VPS Dedicated Server
Risk Low Our dedicated sysadmin team manages security and schedules updates on the designated server. High Knowledge of server security and maintenance is required. Low Our dedicated sysadmin team manages security and implement various tools and procedures to mitigate traditional risks pertaining to shared hosting. High Knowledge of server security and hardening is required to maintain a dedicated server.
Customisation Minor Ideal for users with basic web knowledge. High Ideal for advanced users who want complete control. Medium Ideal for intermediate users who want to customise their content more than their systems. High   Ideal for advanced users who want complete control.
Resources Resources vary from package to package and can be easily upgraded. Resources vary from package to package and can be easily upgraded. Resources vary from package to package and can be easily upgraded. Resources vary from package to package and can be easily upgraded.
Level of Support Access to first level hosting support. Access to the VPS & Dedicated Server department for advanced queries. Access to the VPS & Dedicated Server department for advanced queries. No direct support will be provided for third party applications or software. Access to the VPS & Dedicated Server department for advanced queries. No direct support will be provided for third party applications or software.
No web design/coding support. No web design/coding support.
Performance Good Performance Ideal for small to medium websites. High-Performance Ideal for advanced users that can configure their own systems. High Performance Ideal for intermediate users that prefer high performance with zero maintenance. High Performance Ideal for advanced users that can configure their own systems.
Scalability Minor  An easy to use product. Extremely Specifically designed for advanced users that want control over their systems. Moderately Specifically designed for users who only want control over their content. Minimal The server requires physical changes that can only be performed after hours and will result in downtime.
Control/Root Access Control panel access only. Full control and customisation. Some control and customisation. Full control and customisation.
Affordability No Setup Fees Ideal for users starting a website. Affordable With no setup fees, the package is ideal for advanced users with bigger web applications. Affordable With no setup fees, the package is ideal for new hosting companies and resellers. Additional Setup Fee Ideal for advanced users with critical applications and large websites.
Backups 7-day backup retention. No backups are provided. 7-day backup retention. 7-day backup retention is only offered on the managed option.