Creating your email in WebsitePanel

Step 1:
 Once you purchase a hosting package with Webafrica, you should receive an email with the subject line – ‘Your New Webafrica Hosting Account Is Active: Getting Started’.

  • The email will contain your login credentials and a URL link for your WebsitePanel.
  • After clicking on the link provided, enter your credentials and click ‘Log In’.

Step 2:
Once you have logged in, you can click on the ‘Mail Icon’ or hover over it, and click ‘Accounts’.

Step 3:
Click on the button ‘Create Mail Account’.

Step 4:

  • Enter the name of the email account you want (e.g John).
  • Enter a valid password for your email account.
    • A valid email consists of the following:
      • At least one capital letter
      • At least one number
      • At least one symbol

Example of a valid password: Rlke2ji#

Step 5:

  • Select a limit for your mailbox (e.g. 1000).
  • Click ‘Save’.

You have now created your new email account with WebsitePanel.


Microsoft Outlook 2010 & Higher

After creating your email account on your hosting package. You may set up your mailbox on Microsoft Outlook as follows:

Step 1:
 After opening Microsoft Outlook, click ‘File’.

Step 2:
Select ‘Add Account’.

Step 3:
Follow the prompts below when selecting the option for ‘Email Account’.

  • When entering the ‘Add New Account’, enter your name for the email account (e.g. John).
  • Enter your full email address below in the ‘Email Address’ text field (e.g.
  • Enter the password for the email address you created within the hosting package (cPanel or WebsitePanel).
  • Click ‘Next’.

Step 4:
After completing step 3, you will see a connection test as below.

Step 5:
A text box ‘Security Alert’ will pop-up – click ‘Yes’. Once the email account logs in, you can click ‘Finish’ to use your new email address.