Log into your Customer Zone.



On the Customer Zone menu click on Domains > My Domains.



On the My Domains page, it will now show your domains in the middle of the page. To view all your Active domains, on the left-hand side under View click on Active.



Click on the drop-down option next to the domain you wish to update and select Manage Nameservers.



On this page, choose the custom option and enter the nameservers you wish to use.



Here are the nameservers you can use for the specific hosting environments we have:




cPanel web hosting plans have two sets of name servers. If you signed up for a package with Web Africa initially and want to point a domain to that very same package then the nameservers would be:


Nameserver 1: cdns1.cpt.wa.co.za


Nameserver 2: cdns2.cpt.wa.co.za




All cPanel hosting packages that have been signed up with "1-grid" will use:


Nameserver 1: ns1.hostserv.co.za


Nameserver 2: ns2.hostserv.co.za




Windows Web Hosting plans:


Nameserver 1: ns1.cpt.wa.co.za


Nameserver 2: ns2.cpt.wa.co.za




Business VPS Hosting plans:


Nameserver 1: vpsns1.cpt.wa.co.za


Nameserver 2: vpsns2.cpt.wa.co.za




Please follow this article if you see the following error:



If you need the nameservers for one of our older hosting environments, please send a request to support@1-grid.com for more information or chat with one of our friendly support staff on live chat which can be found on our website.


Once done with changing the nameservers you can click on Change Nameservers to complete the update.


Please Note: The nameserver update will take up to 24 hours to take effect.


If you need assistance in regards to the above article, please contact support@1-grid.com