- The first step would be to verify if the database and user is created.
- The second step would be to ensure that the user is assigned to the database.
- The third step would be to access file manager the go to the wwwroot/public_html folder, open the wp-config.php file. Ensure that the db host, db name, username is correct. If it is correct then you will need to copy the password specified in the wp-config.php file, then reset the db users password under the ‘databases’ section in the control panel.
Modified on: Wed, 27 Mar, 2019 at 12:14 PM
Did you find it helpful?Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.