This guide will take you through the steps of updating your nameservers via the customer zone.
1. Log into your Customer Zone.
2. Click on Domains
3. Use the filter on the left-hand side to view all active domains.
4. Click on the drop-down option next to the domain you wish to update and select Manage Nameservers.
5. Choose the custom option and enter the nameservers you wish to use.
Here are the nameservers you can use for the specific hosting environments we have:
cPanel web hosting plans have two sets of name servers. If you signed up for a package with Web Africa initially and want to point a domain to that very same package then the nameservers would be:
Nameserver 1: cdns1.cpt.wa.co.za
Nameserver 2: cdns2.cpt.wa.co.za
All cPanel hosting packages that have been signed up with “1-grid” will use:
Nameserver 1: ns1.hostserv.co.za
Nameserver 2: ns2.hostserv.co.za
Windows Web Hosting plans:
Nameserver 1: venus.ns.1-grid.com
Nameserver 2: venus.ns.1-grid.co.uk
Nameserver 3: venus.ns.1-grid.co.za
Nameserver 4: venus.ns.1-grid.net
Business VPS Hosting plans:
Nameserver 1: vpsns1.cpt.wa.co.za
Nameserver 2: vpsns2.cpt.wa.co.za
Please follow this article if you see the following error:
If you need the nameservers for one of our older hosting environments, please send a request to firstname.lastname@example.org for more information or chat with one of our friendly support staff on live chat which can be found on our website.
Once done with changing the nameservers you can click on Change Nameservers to complete the update.
Please Note: The nameserver update will take up to 24 hours to take effect.
If you need assistance in regards to the above article, please contact us on live chat or email@example.com