This guide will show you the three methods in which you are able to contact us for any support queries. 

 

Use Live Chat


On our website locate Live Chat button top right of our website.


Click where it says “Need help?” You will now be able to chat with a support agent directly. Create a Support Ticket

 Log in to your account via the customer zone 




Once logged in, click on ‘Tickets’. 



On the left-hand side go to Support > ‘Open Ticket’.

 


Select the appropriate department.

 


Fill in a subject and type your request much like you would do with a regular email. 


Email Us

 

You can email our support team directly at support@1-grid.com