cPanel recently announced a major revision to its licensing model which has had significant cost implications for the web hosting industry. Previously, a hosting provider could buy an “unlimited” cPanel license per server, which allowed for unlimited cPanel accounts on a server for a fixed fee. The new cPanel Licensing pricing model has been changed from a per server to a per account basis, causing 1-grid's cPanel licensing costs to increase considerably. 

 

1-grid has invested substantial time trying to mitigate the effects thereof through consultation with cPanel’s executive team and implementing various structural changes to our business. While we are pleased to have achieved substantial reductions to the cPanel cost increases overall, we have no alternative but to increase pricing to certain of our packages utilising the cPanel software, to reflect our increased costs in line with other cPanel providers. 

 

Which products will be affected? 

This pricing adjustment will affect all our packages utilising the cPanel software. For more detailed information regarding each product’s price increase, see below:

 

 

Business VPS Plans

Package Name

Previous Monthly Fee

New Monthly Fee

New cPanel Account Limit

Business VPS: Small

R719

R899

30

Business VPS: Medium

R919

R1 099

50

Business VPS: Large

R1 319

R1 599

100

Business VPS: X Large

R2 119

R2 399

150

Reseller Plans

Package Name

Previous Monthly Fee

New Monthly Fee

New cPanel Account Limit

Reseller (cPanel): Small

R219

R299

20

Reseller (cPanel): Medium

R519

R599

50

Reseller (cPanel): Large

R819

R999

100

Reseller (cPanel): X Large

R1019

R1299

150

[SA] Linux: Reseller Starter

R220

R259

20

Additional Accounts

Additional cPanel Accounts

cPanel Account Fee (per month)

151 – 200

R100

201 – 250

R200

251 – 300

R300

301 – 400

R500

401 – 500

R700

501 – 500

R900

601 – 700

R1 100

701 - 800

R1 300

801 +

Contact Us

Shared Hosting Plans

Package Name

Previous Monthly Fee

New Monthly Fee

Linux Hosting: XX Small

R19

R29

Linux Hosting: X Small

R29

R39

Linux Hosting: Small

R49

R59

Linux Hosting: Medium

R89

R99

Linux Hosting: Large

R219

R239

Linux Hosting: X Large

R319

R349

Linux Hosting: XX Large

R519

R549

Linux Hosting: XXX Large

R669

R709

Linux Hosting: XXXX Large

R849

R899

[SA] Reseller Shared: X Small (VISP)

R29

R39

[SA] Reseller Shared: Small (VISP)

R49

R59

[SA] Reseller Shared: Medium (VISP)

R89

R99

[SA] Reseller Shared: Large (VISP)

R219

R239

[SA] Reseller Shared: X Large (VISP)

R319

R349

[SA] Reseller Shared: XX Large (VISP)

R519

R549

Serve S2

R99

R109

 

 

Impact on Resellers and Business VPS Hosting customers 

The new cPanel pricing will have a bigger impact on Resellers and Business VPS hosting customers, as new account limits on the licenses need to be imposed. For more detailed information regarding each product’s accounts limit and price increase, please refer to this page.  

 

New accounts limits

Please note that if you exceed the new accounts limit of your package as at 15 October 2019, your service will automatically be upgraded to a package accommodating the new structure with effect from 1 November 2019. If you exceed the limits of the X Large package, additional fees will be incurred in respect of excess licenses. To view the fees of additional accounts, please visit this page. 

 

How do I know which service I'm on? Simply follow these steps

 

How do I check if my notifications are enabled for disk quota? Simply

follow these steps

 

When will this increase take effect?

The price increase will become effective on 1 November 2019. Any new products that are purchased or existing product upgrades will reflect the new pricing with immediate effect.

 

If you would like more information on how to terminate accounts not currently in use to reduce costs, please see the following article

 

I have multiple add-on domains on my hosting package, will these be affected?

No, shared hosting services with add-on domains will not be impacted, other than the increase applicable to your recurring package fee.

 

What if I need more than 150 accounts?

We have made reservations via bundle options to be added based on your usage requirements. These bundles can be viewed here.

 

What can I do to reduce costs?

You may be using more cPanel accounts than you need, for example accounts or domains set up that are no longer in use. Any accounts that you feel are not required, should be removed via your WHM/cPanel account interface. To avoid any unnecessary costs, ensure that these are removed before 15 October 2019.

 

Why will my package be upgraded?

In light of the changes made to the existing licensing model, you are now being billed on an account-by-account basis. Considering the new package limits imposed and your current number of accounts, you have been placed on a package that best accommodates your current usage.
Note that if you have been upgraded and are still using more than the allotted 150 accounts, you will be billed an additional bundle charge for accounts used more than the maximum package threshold of 150 accounts.

 

 

If you have any questions regarding the above, please do not hesitate to contact us at support@1-grid.com.