Getting Started

How to log into the Customer Zone
To manage all your hosting services with us, you need to successfully log in to your Customer Zone by entering your email address and password. Visit th...
Mon, 25 Mar, 2019 at 9:24 AM
Forgot Customer Zone password
If you have forgotten your password for the Customer Zone, you can change your password by using the following steps. You can visit the Customer Zone and ...
Mon, 25 Mar, 2019 at 9:25 AM
Change Your Account Password
This quick guide will show you the steps to change your customer zone password.  1. Login to your customer zone 2. Click on "Account Informatio...
Mon, 25 Mar, 2019 at 9:40 AM
View All Your Support Tickets
To view all your support tickets, you first need to login to your Customer Zone Once logged in, click on Tickets to now open the My Support Tickets p...
Thu, 18 Apr, 2019 at 12:15 PM
Order a New Service from Your Customer Zone
To order new services login to your account. Sign in with the email address and password listed on your account. We usually send all communications to t...
Mon, 25 Mar, 2019 at 8:55 AM
View Your Account Email History
This quick guide will take you through the steps of viewing your email history with us. 1. Login to your Customer Zone    2. Hold the cursor over &q...
Mon, 25 Mar, 2019 at 9:42 AM
Add a New Contact Person to Your Account
This quick guide will take you through the steps of setting up a new contact on your account. 1. Login to your customer zone 2. Click on "Accou...
Mon, 25 Mar, 2019 at 8:41 AM
How to Choose a Hosting Package
You’ve decided to get your website online. You’ll need hosting but which package do you go for? Here are some guidelines to help you make the selection proc...
Mon, 25 Mar, 2019 at 8:49 AM
Do I need a database?
Most of our hosting plans come standard with at least one database. Do you need it? It all comes down to your website and the tools used to build it. If y...
Mon, 25 Mar, 2019 at 8:49 AM
Who’s visiting my website?
The key measurement of a successful website is the amount of visitors it receives. We refer to this as website traffic. To determine how much traffic you re...
Mon, 25 Mar, 2019 at 8:50 AM