General Hosting

Restore a backup of your website or database
Login to your account  Use the email address and password you specified when signing up with us.  Click on SERVICES Select the services you w...
Tue, 26 Mar, 2019 at 1:45 PM
Optimise your website images
The time it takes for your website to load is an important factor that adds to Google determining the search results. Google measures site speed in real time...
Fri, 22 Sep, 2017 at 12:00 PM
Do you allow SSH/Telnet on shared hosting?
No, 1-grid does not offer SSH or Telnet on it's shared web hosting. The more access we provide, the greater the risk of a security breach. We take se...
Tue, 26 Mar, 2019 at 2:12 PM
How To Resolve High CPU Usage On WordPress Shared Hosting
If you’re not using the latest WordPress update, make sure you back up your site before upgrading or trying to fix any issues! High CPU usage is a very comm...
Fri, 22 Sep, 2017 at 12:39 PM
Do you run backups on your servers?
You are responsible for your backups and web content. We create our own weekly backups on the shared servers, and we can restore from those. However, th...
Tue, 26 Sep, 2017 at 5:54 PM
So what is CloudFlare?
We are proud to be the first hosting company in Africa to partner with CloudFlare.  Why are we so excited about it?  CloudFlare both secures and accele...
Tue, 26 Mar, 2019 at 2:19 PM
Where must I upload my website files to?
When you upload your website (either by FTP or the cPanel File Manager) - You must upload all of your files/images to the "www" directory or the &...
Tue, 26 Sep, 2017 at 4:49 PM
Moving to 1-grid from another Host? Here's A Checklist
Here is a list of helpful steps for readers on moving from host to host: Order your 1-grid hosting account. Receive your welcome email. Backup all files...
Tue, 26 Mar, 2019 at 2:12 PM
What do I put for the cron job Command to Run?
Command to run for a php5 cron job (with Easy Apache 3): php /home/user_name123/public_html/cron.php Remote File /usr/bin/GET
Tue, 26 Sep, 2017 at 4:53 PM
What are Cron Jobs?
A cron job is a Linux command for scheduling a task to be executed sometime in the future. This is normally used to schedule a job that is executed periodic...
Tue, 26 Sep, 2017 at 4:54 PM