General

Switch to Credit Card Payment
Log in to your account. Go to 'Account Information' and click 'Edit Account Details' Set your account to 'Secure Cr...
Mon, 25 Mar, 2019 at 4:19 PM
How to add funds to your account
Funds can be used by you to pay your invoices online through your customer zone. You can easily do this by following the steps below:Once logged in you can ...
Mon, 25 Mar, 2019 at 4:19 PM
Update / Edit Account details
It is very important to keep your account information up to date. This will ensure that you will not miss any notifications from us. We can only assist ...
Mon, 25 Mar, 2019 at 4:20 PM
Payments and Suspensions
If your service has been suspended, it is possible that you have made the payment too late and it has not yet reflected on 1-grid’s bank statement.  The...
Mon, 25 Mar, 2019 at 4:23 PM
Why pay in advance?
Discounts! Everyone loves a discount. Who wouldn't? You qualify for a discount which is determined by the period you wish to pay for. 6 month'...
Mon, 25 Mar, 2019 at 4:24 PM
How do I switch my Payment Method
To switch your payment option, you first need to log into your Customer Zone Once logged in, you can go to the customer menu and click on Account Inform...
Fri, 29 Mar, 2019 at 10:13 AM
Why pay with a credit card?
We do not store your details in our system Your credit card details are tokenized and encrypted. Paying with your credit card means one less thing t...
Fri, 29 Mar, 2019 at 10:13 AM
Update a security question
It is very important to keep your security information up to date. Assistance will be limited if you are unable to answer the security question at the begin...
Mon, 25 Mar, 2019 at 4:27 PM