General

View All Your Domains
Please note that this section only allows you to manage your domain itself and not the hosting part of it.   To manage your hosting i.e. emails, website co...
Mon, 25 Mar, 2019 at 10:18 AM
What is a domain name?
A domain name is a human-friendly computer address, sometimes called a URL. The internet uses IP addresses, which are numbers, much like a telephone number....
Mon, 25 Mar, 2019 at 10:20 AM
Keeping domains after cancelling hosting packages
Can I cancel my hosting package but keep my domain with 1-grid? Yes, you most certainly can, and here's how: You can cancel the hosting package v...
Mon, 25 Mar, 2019 at 10:20 AM
What is an EPP or Authorization Key?
This is a code provided by your old registrar and applies to international domain names (.com, .net, .org, .mobi, etc..). 1-grid requires this key in or...
Tue, 26 Mar, 2019 at 8:52 AM
What is a Domain Alias?
A Domain Alias allows additional domain names to point to a website of your choice. Here’s how it works: You have the domain www.sample.co.za set up a...
Mon, 25 Mar, 2019 at 10:22 AM
Which Domains Can Be Registered at 1-grid?
We offer a variety of domain names for you to register or transfer. Check the availability of your desired domain name here. .co.za .org.za .com .africa...
Mon, 25 Mar, 2019 at 10:24 AM
What is DNS
DNS, which stands for domain name system, controls your domain name's  website and email settings. When visitors go to your domain name, its  DNS setti...
Mon, 25 Mar, 2019 at 10:24 AM
Update nameservers
Log into your Customer Zone.     On the Customer Zone menu click on Domains > My Domains.     On the My Domains page, it will now show your domains in...
Mon, 25 Mar, 2019 at 10:31 AM
Domain Statuses
Please refer to the following table detailing the possible statuses a domain may have ok / activeThis is the standard status for a domain, meaning it has...
Mon, 25 Mar, 2019 at 10:32 AM
Domain Rescue Fees
Please refer to charges that may be applied to your domain name, when the domain is not renewed on time. 1. Should a local domain, i.e. CO.ZA or .ORG.ZA...
Mon, 25 Mar, 2019 at 10:34 AM