If you are receiving bounce back emails from MailChannels stating that it has been blocked, it is most likely because they have picked up spam originating from your address.

 

Some prevention measures can include scanning all devices that you’ve setup the address on, changing your control panel password and changing your email password. 

 

Once the below is completed, please let us know to request delisting of your email address from their SMTP blocklist. 

 

You can try Avast or AVG 

https://www.avast.com/en-za/index 

http://www.avg.com/en-za/homepage 

 

This article will guide you through the steps to changing your control panel password. 

 

If you are hosting on a .Net package, you can change your email password by following this article. 

 

If you are hosting on a cPanel package, you can change your email password by followinthis article.