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Knowledge base
Email Setup Assistance
General Email Assistance
17
What’s my Email Server Settings?
The differences between POP and IMAP
Email Restrictions
How to setup a forwarder for an entire domain in cPanel
Set up email on Windows Live
Creating an Email account in cPanel (Linux)
Creating an Email account in Website Panel (Windows)
Adding a forwarding rule in Website Panel (Windows)
Adding a forwarding rule in cPanel (Linux)
How to change my email password (WSP)
See all 17 articles
Auto-responders or Out Of Office Messages
3
Auto-Responder Out of Office in Outlook
Auto-Repsonder Out of Office for Gmail on Android
Auto-Responder Out of Office in Gmail on Your PC
Outlook
3
Set up email in Outlook 2010/2016
Setup email in Outlook 2007
Outgoing SMTP errors
Android
1
Setup your email account on a Android device.
Apple
2
Setup email on your iPhone/iPad
Setup your email in Outlook 2011 for Mac
Webmail
1
Access your email via Webmail
Billing & Account Admin
General
12
Switch to Credit Card Payment
View All Your Support Tickets
What payment methods do you accept?
How do I know all my hosting bills are paid?
How to add funds to your account?
View All Your Services
View All Your Domains
Change / Edit Account details
Payments and Suspensions
Why pay in advance?
See all 12 articles
Affiliates
1
Sign Up as an Affiliate and Earn Cash
Statements & Invoices
2
View Your Statement
View Your Invoices
How to make Payments
5
Gridhost Banking Details
How Do I Pay My Account/Invoice?
How do credit card payments work?
How do I update my Credit Card Details?
How to Change your Debit Order details
Web Hosting
Getting Started
4
How to manage your hosting account
How To Unblock Your IP address Via The Customer Zone
Uploading website content using FTP?
Change control panel password
General Hosting
53
Restore a backup of your website or database
Optimise your website images
Do you allow SSH/Telnet on shared hosting?
How To Resolve High CPU Usage On WordPress Shared Hosting
Do you run backups on your servers?
Keep WP plugins & themes updated
Speed up your WordPress site by optimizing your images
So what is CloudFlare?
Where must I upload my website files to?
Moving to Gridhost from another Host? Here's A Checklist
See all 53 articles
MySQL Database Assistance
11
How to manage a MySQL Database in phpMyAdmin
How to delete a MySQL database user in cPanel
How to repair a MySQL database in cPanel
How to create a MySQL database user in cPanel
How to delete a MySQL database in cPanel
How to assign a user to a MySQL database in cPanel
How to change a MySQL database users password in cPanel
How to remove a user from a MySQL database in cPanel
How to check a MySQL database for errors in cPanel
MySQL database engines – MyISAM vs Innodb
See all 11 articles
WordPress
68
How to install WordPress (cPanel)
Speed up your WordPress site by optimizing your images
What is WordPress?
Use YouTube or Vimeo for Your Videos
Why Update WordPress Plugins Manually?
Delete Inactive Plugins in WordPress
How to Reset WordPress admin password
Why Update WordPress Plugins?
How to Install Google Analytics in WordPress
Secure Your WordPress Website
See all 68 articles
Joomla
12
Contact Forms & Pop-Ups for Your Joomla Site
Content Translation for Your Joomla Site
Module Management for Your Joomla Site
Add a WYSIWYG Editor to Your Joomla Site
Generate a Sitemap for Your Joomla Site
Create a Gallery on Your Joomla Site
Add a Booking System to Your Joomla Site
Add A Blog to Your Joomla Site
Manage Events on Your Joomla Site
Add Contact Forms to Your Joomla Site
See all 12 articles
.NET Web Hosting
34
How to create Websites in Website Panel
Advanced Web Statistics WSP
How to create a FTP account in WebsitePanel
How to create a mail account in WebsitePanel
How to setup email forwarding in WebsitePanel
How to create an MS SQL server database in WebsitePanel
How to create users for a database in WebsitePanel
How to create a MySQL database in WebsitePanel
Create ODBC DSN in WebsitePanel
How to create an ODBC DSN (Data Source Name) in WebsitePanel
See all 34 articles
MS SQL Database Assistance
0
Website Security
4
What is a CSR?
Why you should always keep WP, plugins & themes updated
What happens when my SSL certificate expires?
Website hacked
HELM
22
How to delete a domain through Helm
How is my Disk Space calculated in HELM?
Information regarding Multi-Recipient Address lists
Steps to add a Microsoft SQL Server Database through HELM
What directory do I upload my web files to?
How do I add/change/delete default documents for my domain name?
Add write permissions to directory or file by using HELM
Web Site Settings options available in HELM
How do I Create a Virtual Directory?
Basic Domain Statistics in HELM
See all 22 articles
Spam Experts Dashboard
5
Searching for Emails on Spam Firewall
Manage Your Spam Firewall
Whitelist / Blacklist email addresses
Viewing Spam Quarantine
Resend old emails
WHM
4
Creating an account / package (WHM)
Branding in WHM
About Reseller WHM
Changing cPanel password in WHM
cPanel
11
How to setup a CNAME record (cPanel)
How to setup an A record (cPanel)
How to setup an SPF record (cPanel)
How to change MX records (cPanel)
Change FTP password (cPanel)
How to change my control panel password (cPanel)
Domain Parking
Change PHP version (cPanel)
Your PHP installation appears to be missing error
How to add an addon domain (cPanel)
See all 11 articles
Website Builder
1
Map a domain
Domain Names
Registrations
1
How do I register a domain?
Transfers
5
How do I transfer my .com domain to Gridhost
How do I obtain an auth/EPP code for my domain name?
ICANN - Reasons for domain transfer failures
How do I Transfer my Local Domain
How do I Transfer my International Domain
General
11
What is a domain name?
Keeping domains after cancelling hosting packages
I want to change my domain name, can I do this?
What is an EPP code? or Authorization Key?
What is a Domain Alias?
Which Domains Can Be Registered at Gridhost?
Update nameservers
How to change domain WHOIS information
What is DNS
Renew / Cancel domain
See all 11 articles
Website Design & Marketing
We build it for you
7
Website Design FAQ
How do I embed videos, images and other content onto my website?
Inserting an Image Gallery
Inserting and Editing HTML Links
Editing Button Links and Text
How to login to my website’s dashboard
How do I submit changes to Gridhost?
Website Builder
26
Getting started: Creating your first site
Publishing your site
Add a post to your blog
Getting started: Setup your blog
Adding images to your site
The navigation menu
Stock images: Finding and Using
Using the image editor
SEO settings
Forms, questionnaires and surveys
See all 26 articles
Facebook Marketing
1
Advertising on Facebook
Search Engine Optimisation
2
What is Gridhost rankingCoach?
How do I get my website displayed on Google Search?
General
FAQ
0
Getting Started
25
Get Support from Gridhost
Secure Your Account with a Security Question
Change Your Account Password
View Your Account Email History
Add a New Contact Person to Your Account
How to Choose a Hosting Package
The Most Popular Hosting Plan
Do I need a database?
Who's visiting my website?
Am I tied into a Contract?
See all 25 articles
Dedicated Servers
General
9
Dedicated Server Q&A
Logging onto your server using Console Mode
Logging users off from your Dedicated Server
Securing SSH on your Linux Dedicated Server
Monitoring network traffic
How to turn on Website Logging via IIS
How to Setup a MySQL Server
Setup 1-grid SNMP community on Windows
Setup 1-grid SNMP communities on Linux (CentOS & Ubuntu)
VPS
General
11
CentOS - Apache configuration Part 2
CentOS - Apache configuration Part 1
CentOS - Apache Virtual Hosts Part 1
CentOS - Apache Virtual Hosts Part 2
CentOS - Installing Apache and PHP5
Setup your CentOS Cloud - Part 1
Setup your CentOS Cloud - Part 2
Default Linux Configuration for VPS Servers
VPS Q&A
How to install a LAMP stack on your server
See all 11 articles
Business VPS
2
How to Add a Package in WHM
How to log into your Business VPS
Most Popular
Frequently Searched Articles
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