The below FAQ will outline the difference between IPV4 and IPV6 records, and how you can add IPV6 records to your domain name.


A v4 address looks like this :

A v6 address will look like this : 2001:0db8:85a3:0000:0000:8a2e:0370:7334

Firstly, you need to ensure your domain is pointed to our name servers:

If the domain is not pointed to the 1-grid name servers, you will be unable to manage them from the 1-grid control panel.

For more information on changing your name servers please view the following article:

How do I change the name servers for my domain name?

Please Note: It will take between 24 - 48 hours for the new DNS records to become active.

Step 1 of 8

Log in to your 1-grid control panel

Step 2 of 8

Have a look in the Domains section section.

Select your domain name using the drop-down menu and then click on the Manage button.

Step 3 of 8

Scroll down to the Advanced Domain Settings section and click on the Manage DNS (A, MX, CNAME, TXT) link.

Step 4 of 8

Click onto the Advanced DNS tab.

Step 5 of 8

Select AAAA from the Type drop down list in the Add new entry section.

Step 6 of 8

In the Hostname field enter www

Step 7 of 8

In the Destination IPv6 address field enter the IP address the domain will point to.

Step 8 of 8

Click on the Add button to save the new record.

Please Note: If you already have an existing IPv4 with the same Hostname, you will need to remove this from the DNS settings as the IPv6 replaces the IPv4 Record.