Emails can get stuck in your inbox for a number of reasons. This guide provides you with steps to clear the stuck emails so you may resume use of your mailbox.

Step 1 – Open Outlook and click File.

Step 2 -  Select the send/receive tab and click on Work Offline.

Step 3 -  Select Outbox

  • Click and drag any emails in your Outbox into Drafts.



Step 4 -  Select Drafts 

  • Click and drag each email (one by one) back into your Outbox to see which is causing your emails to halt sending.
  • You can then delete the culprit email or move it to a different folder.

TIP: Should you experience any issues with this process please contact our Support Center by clicking here .