This article provides you with steps to log Support Tickets via our 1-grid Android app.

Step 1 - Login with your 1-grid Customer Zone details.

Step 2 - Click on Support and Queries

Step 3 - Select the query type

  • In this example we will use hosting

Step 4 - Complete your query details and click Submit

Step 5 - That's It ! your support ticket has been logged.

To view the progress of your ticket you may log in at any time and select Support and Queries.

TIP : Should you have any queries regarding our Android App you may contact our Support Center by clicking here.