Customer Zone: How to check credit balance ?
Modified on: Wed, 6 May, 2020 at 9:23 AM
This article provides you with steps to check your credit balance on your 1-grid account.
Step 1- Login to your 1-grid Customer zone.
Step 2- Scroll down to Available Credit section
- Your credit amount is shown in bold e,g R420.00 which can be used to pay outstanding invoices or order new services
- If there is no credit on the account the amount will be displayed as R0.00.
- To add funds to your account to display in this section please see our article on adding funds here.
- To pay invoices with credit on the account please see How to pay invoices with credit on account?
Should you still experience issues after using this guide please contact our Support Center by clicking here.
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