This guide provides step-by-step instructions on how to backup your emails using the Email Archive solution.


Step 1:


Log into the Email Archive dashboard using the email address that you've received the welcome email. This is typically the main email address on your 1-grid profile.


Step 2:


Click on Add Backup



Step 3:


Sign in to your email address that you wish to backup by selecting the appropriate option. For this example, we will be using "Other".




Step 4: 


Click on Advanced setting




Step 5:


Enter the required information:


Protocol = IMAP

Security = None 

Port = 143

Security = SSL

Port = 993


Host = The IP address or server name of the server you are doing the backup from e.g. mail.example.net (replace example.net with your domain name)


Click on Save


Step 6:


Enter the email address and its password on that server you are backing up from:



Click on Start Backup


That's it! The emails will now be backed up to the cloud where it can be restored at a later stage