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How to Prevent Missing Emails

Modified on: Wed, 15 Jun, 2022 at 3:29 PM

Please Note : Emails can not be retrieved from the server if it was manually deleted or by mistake

Here are a few options you can look into to prevent Emails gone missing

To prevent this from happening, be sure to set your POP3 account to leave copies of messages on your server.

In Outlook, this is found at Tools > Accounts > Edit the email account > More Settings > Advanced > check box for Leave a copy of messages on the server.

You can also purchase our Email Archiving product through our Customer zone section

For the updated version of this article please see: How to Prevent Missing Emails

Should you still experience issues after using this guide please contact our Support Center by clicking here.

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