Please Note : Emails can not be retrieved from the server if it was manually deleted or by mistake 

What is the difference between POP and IMAP ?

Here are a few options you can look into to prevent Emails gone missing 

  • To prevent this from happening, be sure to set your POP3 account to leave copies of messages on your server. 

  • In Outlook, this is found at Tools > Accounts > Edit the email account > More Settings > Advanced > check box for Leave a copy of messages on the server.

  • You can also  purchase our Email Archiving product through our Customer zone section